11 results found for category "Membership Plans"

Why does Snail Mail Friends have paid membership plans?

Category Membership Plans | Number of views 20

Snail Mail Friends provides Premium and Platinum* membership plans for an enhanced, ad-free experience with features like swap tracking*, while basic membership is available for free to explore the platform.
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What payment options are available?

Category Membership Plans | Number of views 18

Snail Mail Friends accepts various secure payment methods through Mollie, including credit cards, PayPal, Apple Pay, and several bank transfer options.
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Why is there a limit on snail mails in my plan?

Category Membership Plans | Number of views 17

Snail Mail Friends limits active Snail Mails to avoid overwhelm; Platinum members enjoy unlimited Snail Mail with temporary suspension from new swaps if behind.
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What are profile stories?

Category Membership Plans | Number of views 17

Profile stories allow you to share a brief story with a photo of your artwork; Basic and Standard members can use up to 150 words, Premium members 250 words, and Platinum members up to 350 words.
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My membership plan ended, can I still finish swaps?

Category Membership Plans | Number of views 19

Even if your membership plan ends, you can still complete swaps with a "send before" date within your membership period; however, you won't be able to join new swaps after expiration.
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How do I cancel my membership plan?

Category Membership Plans | Number of views 17

To cancel your membership plan, simply do not renew it; after expiration, your account will downgrade to Basic, retaining your data but restricting event and swap access.
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What is the direct renewal fee?

Category Membership Plans | Number of views 19

There is no direct renewal fee when switching membership plans. However, if you want to upgrade to a higher plan immediately, there is an optional administration fee of EUR 5.99. Basic members can switch plans but cannot use the immediate upgrade option.
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I have a paid membership and haven't hit my sending limit. Why can't I join a new event?

Category Membership Plans | Number of views 19

Snail Mail Friends helps members stay on track by limiting new sign-ups if swaps fall behind. Catch up on your swaps to lift the limit, and keep your Swap Tracker organized by archiving completed swaps. This keeps your list focused on swaps that still need attention.
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Is Snail Mail Friends free to join, and what’s in Basic?

Category Membership Plans | Number of views 17

Register on SnailMailFriends.com for free! A Basic account gives you 2 swaps, access to one event, and up to 20 postcard exchanges—ideal for trying the platform before upgrading.
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What are swap credits and how do they work?

Category Membership Plans | Number of views 17

Swap credits are a flexible, pay-as-you-go option for participating in swaps on Snail Mail Friends, without the need for a long-term Premium or Platinum plan.
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How to use a voucher code?

Category Membership Plans | Number of views 18

Use your voucher (coupon or discount) code to unlock savings! Enter the code in the Couponcode field during the subscription upgrade to enjoy your discount.
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Frequently Asked Questions Home

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General Questions
Account and Security
Privacy and Data
Notifications
Membership Plans
Swap Features
Swap Management
Regular Events
Special Events
Quick guide

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Homepage and categories

Frequently Asked Questions Home

---

General Questions
Account and Security
Privacy and Data
Notifications
Membership Plans
Swap Features
Swap Management
Regular Events
Special Events
Quick guide

Question not answered?

Can't find the answer you're looking for? Don't worry, we're here to help!

Send us a message