16 results found for category "General Questions"

What is Snail Mail?

Category General Questions | Number of views 38

"Snail mail" is traditional mail sent through the postal service. Though slower than email, it’s valued for its personal touch and the excitement of receiving something physical in the mailbox.
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Is there an age limit to join Snail Mail Friends?

Category General Questions | Number of views 41

Anyone over the age of 18 years with a valid email address and shipping address can make an account on Snail Mail Friends.
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How quickly does Snail Mail Friends reply to my e-mail?

Category General Questions | Number of views 37

We aim to respond to your message within 2 working days, though it may take longer during holidays or busy periods.
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Can I write a blog post on Snail Mail Friends?

Category General Questions | Number of views 38

Submit your story or tutorial for the Snail Mail Friends Blog by emailing us, or share it on the forum or your profile if not selected.
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How do I get started on Snail Mail Friends?

Category General Questions | Number of views 40

Complete your profile and gallery to connect with members through events and personal swaps.
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Is Snail Mail Friends a site for finding pen pals?

Category General Questions | Number of views 37

No, Snail Mail Friends is not a traditional pen pal site; it focuses on creative snail mail exchanges, including themed swaps, and personalized mail experiences.
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Does Snail Mail Friends support any charitable causes?

Category General Questions | Number of views 39

Yes, we donate a portion of our membership fees to Alzheimer Nederland, supporting the fight against Alzheimer's disease in memory of a loved one we lost too soon.
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Where is Snail Mail Friends based?

Category General Questions | Number of views 36

Snail Mail Friends is based in the Netherlands.
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Is Snail Mail Friends available in multiple languages?

Category General Questions | Number of views 37

No, Snail Mail Friends is only available in English.
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Is there a discussion board for members?

Category General Questions | Number of views 37

Yes, Snail Mail Friends has a forum and hangout where members can connect, share ideas, and discuss everything related to snail mail
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How does Snail Mail Friends handle user disputes?

Category General Questions | Number of views 37

While we provide helpful tools like reminders for late swaps and options to ask for resends, ultimately, resolving disputes between members is their responsibility.
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How do I share feedback and suggestions with the team?

Category General Questions | Number of views 37

You can share your feedback or suggestions with the Snail Mail Friends team through the Contact Us page or by participating in the Suggestions and Feedback section of our forum.
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When I sign up, are exchanges assigned automatically?

Category General Questions | Number of views 36

No, snail mail exchanges are not assigned automatically when you sign up. You will need to actively connect with other members and request swaps.
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Does Snail Mail Friends have a mobile app?

Category General Questions | Number of views 37

We don’t have an app, but our website is mobile-friendly, so you can connect, swap, and explore on the go.
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Are giveaways available for members?

Category General Questions | Number of views 37

Yes, SnailMailFriends.com occasionally hosts free giveaways for registered members, featuring items like stationery and postcards; details and entry instructions are announced on the forum, so check there for current opportunities!
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Are all swaps physical, or are there digital options?

Category General Questions | Number of views 39

All swaps are handmade, delivered through the postal system—nothing virtual.
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Homepage and categories

Frequently Asked Questions Home

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General Questions
Account and Security
Privacy and Data
Notifications
Membership Plans
Swap Features
Swap Management
Regular Events
Special Events
Quick guide

Question not answered?

Can't find the answer you're looking for? Don't worry, we're here to help!

Send us a message

Homepage and categories

Frequently Asked Questions Home

---

General Questions
Account and Security
Privacy and Data
Notifications
Membership Plans
Swap Features
Swap Management
Regular Events
Special Events
Quick guide

Question not answered?

Can't find the answer you're looking for? Don't worry, we're here to help!

Send us a message