What if my swap partner hasn’t sent the swap?

Category Swap Management | Number of views 19

If your swap is overdue and more than 7 days have passed since its scheduled shipping date, you have the option to send a friendly reminder to your swap partner. This reminder feature becomes available only after the 7-day mark has passed. By utilizing this option, you can gently prompt your swap partner to take necessary actions and help ensure the timely completion of the swap.

Here’s how it works:

1. Go to the menu and select [Swaptracker].
2. Click on [Incoming swaps].
3. Click on [All incoming swaps].
4. Locate and open the specific swap in question.
5. Scroll down to find the "Send reminder" button.
6. Click on it to send a reminder to the member.

If over 7 days have elapsed since you sent a reminder about an ongoing swap and you haven’t received any feedback from your swap partner, you have the option to hide the swap.

Choosing this option will remove the swap from your active incoming list for organizational purposes. However, you can still mark it as received if it arrives later on. Please note that this option will result in a 'Failed to Send +1' note on your swap partner’s profile, indicating that the swap was not completed as scheduled.

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