Why can't my snail mail be registered as received?
Category Swap Management | Number of views 18


If you receive an email stating that your snail mail cannot be registered as received, it's likely because you haven't completed all the status steps of the outgoing swap. To ensure that your snail mail can be registered as received by your swap partner, follow these steps:

Complete status steps:
Make sure you've completed all the status steps of the outgoing swap.

Mark as shipped:
The last step in the update status process is to "Mark as shipped." Click the green circle next to this step. You will be navigated to a new page called "Mark as Shipped."

Add tracking link (optional):
You have the option to add a tracking link if you have one.

Add photos (optional):
For your own reference, you can add photos of the content and a proof of sending. These steps are optional but can be helpful.

Confirm mark as shipped:
At the bottom of the "Mark as Shipped" page, click the "Confirm mark as shipped" button.

By completing these steps, you ensure that your snail mail is properly marked as shipped, allowing your swap partners to register it as received and rate the swap. Failure to complete this final step may prevent your partners from registering your snail mail and rating the swap.


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