How to report errors, bugs, or broken links?
Category Account and Security | Number of views 19


If you experience any issues on Snail Mail Friends, follow these steps to help us resolve them efficiently:

  1. Report the Issue:

    Provide Details: Describe the problem you're experiencing, including where it occurred (e.g., specific page or feature) and any error messages.

    Include Screenshots or Examples: If possible, attach screenshots or other helpful visuals to clarify the issue.

  2. Where to Report:

    On the Forum: If it’s a general error, feel free to report it on the forum. Be sure to explain the issue clearly, but do not share any personal information publicly on the forum.

    Email Support: For more sensitive issues or if you prefer private communication, send your report to our support team by e-mail.

  3. Be Patient:

    Our team will investigate the issue and work on a resolution. Please be patient as we work to fix the problem.

By reporting errors with clear details, you help us maintain a smooth and enjoyable experience for all users. Thank you for your cooperation!


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