Why can't I upload my profile picture?

Category Account and Security | Number of views 18

Please make sure your profile photo meets the following requirements:

• Minimum size: 300x300 pixels
• Accepted formats: .JPEG, .JPG, .PNG or .GIF
• Maximum file size: 3.5MB

By following these guidelines, you'll ensure your profile photo uploads properly and displays clearly on your profile.

If your image is larger than 3.5MB, you can compress it. A suggested site for compression is: https://compressjpeg.com/

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